Best practice: Successful entry into digitization with lean administration

The consistent implementation of lean management principles has now proven to be best practice for successful digitization. The following features contribute to the success of digitization: 1. Customer orientation: Every lean implementation begins with the consistent clarification of customer needs in order …

Lean Administration Applied: The Recruitment Process (Part 2)

What happens now? As I said, the joint recording of the actual lived process already provides for some ‘aha effects’: often here it is understood first of all what the colleagues are doing and what they actually need for their work. Now …