New series: successfully introducing lean administration – useful tools and tools
New series: successfully introducing lean administration – useful tools and tools
The potential that can be leveraged through lean in offices and administration is far from being exhausted. Employees there still regard almost a third of their working time as wasted, that is almost 4 months a year, which could be organized more sensibly… With the digitization of administration under Industry 4.0, some of the potential can certainly be leveraged, but only if In a first step, the existing processes are analyzed and designed to be waste-free. And the strength of the lean management approach lies precisely in the design and implementation of optimal processes geared to the needs of the customer. That’s why a series starts here, in which the most important tools for the introduction of lean administration are described and any templates are made available for download. The series starts with the test: Do we need lean administration? The next step is a contribution to the determination of customer needs with the help of the Kano model before the method of value stream analysis is discussed. More posts will follow.
Before you start, do the test: Do we need lean administration?
