{"id":8837,"date":"2015-06-14T08:39:00","date_gmt":"2015-06-14T07:39:00","guid":{"rendered":"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/"},"modified":"2022-04-05T02:42:39","modified_gmt":"2022-04-05T01:42:39","slug":"the-types-of-waste-6-errors-queries-rework","status":"publish","type":"post","link":"https:\/\/saheb-consulting.de\/en\/the-types-of-waste-6-errors-queries-rework\/","title":{"rendered":"The types of waste (6): errors, queries, rework"},"content":{"rendered":"

\"IKEAklein\"<\/a><\/p>\n

Errors, queries, rework are generally to be regarded as waste. There is no added value and the goal of flowing processes is prevented. Errors that only occur with the customer have particularly negative effects: A negative image is created for the company with possible claims for recourse, and the necessary rework significantly disrupts normal order processing. The same applies to queries: not only those who ask because they lack information have to interrupt their work process, but also those who are asked. According to research by Gloria Marx, we now know that it takes an average of 23 minutes to pick up where you left off after a break. The resulting potential here, especially in the administrative areas, is still considerable and should be leveraged as quickly as possible. With the value stream or information structure analysis, you have two very useful tools at hand.<\/p>\n","protected":false},"excerpt":{"rendered":"

Errors, queries, rework are generally to be regarded as waste. There is no added value and the goal of flowing processes is prevented. Errors that only occur with the customer have particularly negative effects: A negative image is created for the company with possible claims for recourse, and the necessary rework significantly disrupts normal order processing. The same applies to queries: not only those who ask because they lack information have to interrupt their work process, but also those who are asked. According to research by Gloria Marx, we now know that it takes an average of 23 minutes to pick up where you left off after a break. The resulting potential here, especially in the administrative areas, is still considerable and should be leveraged as quickly as possible. With the value stream or information structure analysis, you have two very useful tools at hand.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[448,486],"tags":[556,557,558,559],"class_list":["post-8837","post","type-post","status-publish","format-standard","hentry","category-lean-administration-en","category-types-of-waste","tag-fehler-en","tag-informationsstrukturanalyse-en","tag-nacharbeit-en","tag-rueckfragen-en","post-no-thumbnail"],"yoast_head":"\nThe types of waste (6): errors, queries, rework - Saheb Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The types of waste (6): errors, queries, rework\" \/>\n<meta property=\"og:description\" content=\"Errors, queries, rework are generally to be regarded as waste. There is no added value and the goal of flowing processes is prevented. Errors that only occur with the customer have particularly negative effects: A negative image is created for the company with possible claims for recourse, and the necessary rework significantly disrupts normal order processing. The same applies to queries: not only those who ask because they lack information have to interrupt their work process, but also those who are asked. According to research by Gloria Marx, we now know that it takes an average of 23 minutes to pick up where you left off after a break. The resulting potential here, especially in the administrative areas, is still considerable and should be leveraged as quickly as possible. With the value stream or information structure analysis, you have two very useful tools at hand.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/\" \/>\n<meta property=\"og:site_name\" content=\"Saheb Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2015-06-14T07:39:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-04-05T01:42:39+00:00\" \/>\n<meta name=\"author\" content=\"Kathrin Saheb\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kathrin Saheb\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/\",\"url\":\"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/\",\"name\":\"The types of waste (6): errors, queries, rework - Saheb Consulting\",\"isPartOf\":{\"@id\":\"https:\/\/saheb-consulting.de\/#website\"},\"datePublished\":\"2015-06-14T07:39:00+00:00\",\"dateModified\":\"2022-04-05T01:42:39+00:00\",\"author\":{\"@id\":\"https:\/\/saheb-consulting.de\/#\/schema\/person\/4148636fd9287e9c0878d7b126dd0a24\"},\"breadcrumb\":{\"@id\":\"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/saheb-consulting.de\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The types of waste (6): errors, queries, rework\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/saheb-consulting.de\/#website\",\"url\":\"https:\/\/saheb-consulting.de\/\",\"name\":\"Saheb Consulting\",\"description\":\"Lean Administration f\u00fcr Fach- und F\u00fchrungskr\u00e4fte\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/saheb-consulting.de\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/saheb-consulting.de\/#\/schema\/person\/4148636fd9287e9c0878d7b126dd0a24\",\"name\":\"Kathrin Saheb\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/saheb-consulting.de\/#\/schema\/person\/image\/\",\"url\":\"\/\/www.gravatar.com\/avatar\/b775abf8ce8b3426f2ec9b1cc8008791?s=96&r=g&d=mm\",\"contentUrl\":\"\/\/www.gravatar.com\/avatar\/b775abf8ce8b3426f2ec9b1cc8008791?s=96&r=g&d=mm\",\"caption\":\"Kathrin Saheb\"},\"url\":\"https:\/\/saheb-consulting.de\/en\/author\/valerikluger2\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The types of waste (6): errors, queries, rework - Saheb Consulting","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/","og_locale":"en_US","og_type":"article","og_title":"The types of waste (6): errors, queries, rework","og_description":"Errors, queries, rework are generally to be regarded as waste. There is no added value and the goal of flowing processes is prevented. Errors that only occur with the customer have particularly negative effects: A negative image is created for the company with possible claims for recourse, and the necessary rework significantly disrupts normal order processing. The same applies to queries: not only those who ask because they lack information have to interrupt their work process, but also those who are asked. According to research by Gloria Marx, we now know that it takes an average of 23 minutes to pick up where you left off after a break. The resulting potential here, especially in the administrative areas, is still considerable and should be leveraged as quickly as possible. With the value stream or information structure analysis, you have two very useful tools at hand.","og_url":"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/","og_site_name":"Saheb Consulting","article_published_time":"2015-06-14T07:39:00+00:00","article_modified_time":"2022-04-05T01:42:39+00:00","author":"Kathrin Saheb","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kathrin Saheb","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/","url":"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/","name":"The types of waste (6): errors, queries, rework - Saheb Consulting","isPartOf":{"@id":"https:\/\/saheb-consulting.de\/#website"},"datePublished":"2015-06-14T07:39:00+00:00","dateModified":"2022-04-05T01:42:39+00:00","author":{"@id":"https:\/\/saheb-consulting.de\/#\/schema\/person\/4148636fd9287e9c0878d7b126dd0a24"},"breadcrumb":{"@id":"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/saheb-consulting.de\/die-arten-der-verschwendung-6-fehler-rueckfragen-nacharbeit\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/saheb-consulting.de\/en\/"},{"@type":"ListItem","position":2,"name":"The types of waste (6): errors, queries, rework"}]},{"@type":"WebSite","@id":"https:\/\/saheb-consulting.de\/#website","url":"https:\/\/saheb-consulting.de\/","name":"Saheb Consulting","description":"Lean Administration f\u00fcr Fach- und F\u00fchrungskr\u00e4fte","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/saheb-consulting.de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/saheb-consulting.de\/#\/schema\/person\/4148636fd9287e9c0878d7b126dd0a24","name":"Kathrin Saheb","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/saheb-consulting.de\/#\/schema\/person\/image\/","url":"\/\/www.gravatar.com\/avatar\/b775abf8ce8b3426f2ec9b1cc8008791?s=96&r=g&d=mm","contentUrl":"\/\/www.gravatar.com\/avatar\/b775abf8ce8b3426f2ec9b1cc8008791?s=96&r=g&d=mm","caption":"Kathrin Saheb"},"url":"https:\/\/saheb-consulting.de\/en\/author\/valerikluger2\/"}]}},"_links":{"self":[{"href":"https:\/\/saheb-consulting.de\/en\/wp-json\/wp\/v2\/posts\/8837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saheb-consulting.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/saheb-consulting.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/saheb-consulting.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/saheb-consulting.de\/en\/wp-json\/wp\/v2\/comments?post=8837"}],"version-history":[{"count":2,"href":"https:\/\/saheb-consulting.de\/en\/wp-json\/wp\/v2\/posts\/8837\/revisions"}],"predecessor-version":[{"id":9234,"href":"https:\/\/saheb-consulting.de\/en\/wp-json\/wp\/v2\/posts\/8837\/revisions\/9234"}],"wp:attachment":[{"href":"https:\/\/saheb-consulting.de\/en\/wp-json\/wp\/v2\/media?parent=8837"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/saheb-consulting.de\/en\/wp-json\/wp\/v2\/categories?post=8837"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/saheb-consulting.de\/en\/wp-json\/wp\/v2\/tags?post=8837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}